ICMI Contact Center Insider
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Delivered every Thursday, Contact Center Insider arms you with the tools you need to succeed. Benefit from weekly insider access to trending contact center topics, featuring the latest articles, case studies, industry stats & upcoming events.

And, as a bonus we will give you access to an ICMI toolkit - Ahead of the Curve: Building Agility, Proactivity, and Intelligence Into Contact Center Operations. This actionable data provides contact center leaders with activities, checklists, and self-assessments needed to prepare their operations to thrive today and in the future.

Experience what thousands of other Contact Center Insiders already have - with access to the best industry resources available, you can improve your knowledge and take your career to the next level.
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